A Client-centered Approach to Hybrid Service Delivery of AAC for Adults
The language used in the description reflects the language of the session.
Authors:
Stacey N Harpell, M.S., CCC-SLP; Reg BC, CAYA Communication Assistance for Youth and Adults; Monica Francella, SLP, CAYA Communication Assistance for Youth and Adults; Rheanne Brownridge, SLP, CAYA Communication Assistance for Youth and Adults; Tara Commandeur, SLP, CAYA Communication Assistance for Youth and Adults; Jan Dunn, SLPA, CAYA Communication Assistance for Youth and Adults; Kristi Wintemute, SLPA, CAYA Communication Assistance for Youth and Adults; Sarah Douglas, RA.
Communication Assistance for Youth and Adults (CAYA) provides Augmentative and Alternative Communication (AAC) services to adults in British Columbia. The ongoing COVID-19 pandemic demanded a shift in service delivery from in-person to a hybrid delivery model combining in-person and virtual service for CAYA. This presentation will discuss a client-centered approach to hybrid service delivery of AAC for adults. We will provide an overview of the evidence-based resources created to ensure clinical, cultural, and technical considerations for client-centered hybrid service delivery. Case studies will illustrate real-life applications of the resources, which include a service delivery outline, E-supporter guidelines, and more.
