Cours hybride sur la gestion complète du cérumen

Make the most of your trip to Toronto! SAC is intentionally offering this course the day before our Audiology Event to allow conference attendees save time and travel costs.


Online theory: 4.5 hours (to be completed prior to in-person workshop)

In-person workshop: 3 hours

May 11, 2023

9:00 a.m. – 12:00 noon ET or 1:00 pm – 4:00 pm ET

Presenter: Kristopher Hewitt, BC-HIS, RHIP; Amy Trusler, AuD, RAUD, RHIP; Dan Paccioretti, M. Sc. Aud(C) RAUD, RHIP

Le cours sur la gestion complète du cérumen, offert par le Pacific Audiology Group, est un cours hybride (théorie en ligne et ateliers en personne) à l’intention des professionnels de la santé dont la gestion du cérumen fait partie du champ de compétences. Le programme comprend un cours en ligne qui doit être suivi avant le laboratoire pratique où vous pourrez utiliser des outils de pointe simulant l’oreille et le cérumen. Le programme est axé sur les trois principales méthodes d’élimination du cérumen : le recours aux instruments, l’irrigation et l’aspiration.

Le cours en ligne porte sur la théorie de l’élimination du cérumen, ce qui inclut l’anatomie de l’oreille, la théorie sur le cérumen, les étapes d’évaluation, les caractéristiques du cérumen, la formation sur l’équipement, les techniques, le contrôle des infections, les références, la documentation et le congé. De plus, la partie en ligne comprend des vidéos de formation de haute qualité qui permettent à l’utilisateur de voir tous les aspects de la gestion du cérumen étape par étape et d’apprendre en observant les bonnes techniques. Le cours se concentre sur les meilleures pratiques actuelles et est conçu pour que les participants aient la possibilité d’apprendre chez eux au moment et à la vitesse qui leur conviennent. D’une durée approximative de 4,5 heures, le programme en ligne inclut de petits tests éclairs ayant pour but d’évaluer la compréhension de l’apprenant tout au long du cours. À la fin de celui-ci, un certificat de fin de formation est offert.

À la fin du cours en ligne, les participants suivent un atelier pratique où il y a un maximum de 6 apprenants par instructeur. Il faut avoir terminé le cours en ligne avant de participer à la formation pratique qui dure approximativement 2,5 heures. Les participants auront l’occasion d’observer et de simuler l’élimination du cérumen (à l’aide du simulateur CARL) et peut-être même d’effectuer de réelles séances si des participants consentent à ce qu’un instructeur ou un autre professionnel élimine leur propre cérumen.

Objectifs d’apprentissage:


  • General Cerumen Information – Cerumen composition/anatomy as well as production biology. Prevalence of impaction, and indications to address. Discusses scope of practice. 
  • Ear Anatomy & Physiology – Anatomy review of the ear, focusing on anatomy specific to cerumen removal. Review of common conditions of the outer ear.
  • Case History & Ear Examination Process – This section reviewed the pre-removal process and the key components of this. Including: otoscopy specific to cerumen removal, informed consent, cerumen removal case history, risk assessment, referral indication, modifying factors and precautions with a case example.
  • Infection Control – Best practices in infection control review, including hand hygiene, sterilization vs disinfection vs cleaning and indications for cerumen management. A special focus on cerumen management in the age of Covid-19. Prevention of post removal infections.
  • Equipment – A thorough review of all equipment commonly used in cerumen management. Including Lighting, magnification, softening agents, irrigation, manual removal and suction equipment, office furniture. As well as live video training from our team on a variety of equipment.
  • Methods of Cerumen Management – Explanation of the process of cerumen removal for all three main methods of removal: Instrumentation, Suction, Irrigation, including video demonstrations of live removal by the instructors. This section also contains non-recommended methods of removal, prevention of cerumen buildup and patient handouts.
  • After Cerumen Management – A review of the post removal process, including addressing any bleeds or wet ears. The creation of a cerumen management plan and what is included as well as the documentation/discharge process.

Intended Audience:

  • Audiologists
  • Students

This Session Pertains To:

  • Adults (18-64)


  • Introductory (Assumes little or no familiarity with the literature and professional practice within the areas covered.)
  • Intermediate (Assumes general familiarity with the literature and professional practice within the areas covered.)

Presenter Biographies

Kristopher Hewitt, BC-HIS, RHIP

Kris is an experienced Hearing Care Professional who has diverse experience within wholesale, clinic retail, as well as private practice ownership. Prior to founding Pacific Audiology Group, Kris worked in product education with Siemens Hearing Instruments before becoming the business development manager for Demant (Oticon) for several years. Kris later purchased his own private practice, completed a renovation, re-brand, and upgrade to a digital and paperless database, and operated it prior to selling in 2019. He brings a unique perspective to the business side of hearing healthcare and understands what it takes to be successful in private practice. Currently Kris is licensed as a Registered Hearing Instrument Practitioner in British Columbia by the College of Speech and Hearing Health Professionals of British Columbia (CSHBC) and holds an advanced certificate in cerumen management. He also serves as a board and committee member with the CSHBC.

Amy Trusler, AuD, RAUD, RHIP

Amy holds her doctorate in Audiology Studies (AuD) from A.T. Still University and has an exceptional care record in audiology. Previously a clinic owner in her hometown of Squamish, British Columbia, Amy has worked closely with First Nations Communities initiating a Rural Audiology Care program. She has provided educational mentorship to several students and has given community lectures and presentations. Amy has designed courses in audiology for clients and audiologists alike. On the business side of things Amy understands the demand of a clinic owner and approaches everything she does with a high degree of empathy for the demands of that position. Amy sold her practice and followed her calling to work in a more diverse manner in the field, founding Pacific Audiology Group, a consulting firm focused on education, research and supporting audiologists and other hearing care professionals. Currently, Amy is licensed to practice audiology and fit hearing aids in British Columbia by the College of Speech and Hearing Health Professionals of British Columbia (CSHBC) and holds an advanced certificate in cerumen management.

Dan Paccioretti, MSc Aud(C) RAUD, RHIP

A graduate from San Francisco State University with a master’s degree in Communication Disorders, Dan has 40 years of experience as an audiologist, educator, and researcher. He has worked in hospitals, public health clinics, education, and the hearing aid manufacturing industry. Dan has provided hearing health care related services, and developed related programs, for deaf and hard of hearing individuals of all ages, with a special focus on school-aged children and older adults. He has conducted and published research and is currently acting as a Research Audiologist for a study looking at older adults’ ability to benefit from advanced technology in noisy environments. Dan participated in the development of the World Health Organization’s (WHO) “Assistive product specifications and how to use them” guide published in 2021, with contributions to the sections on hearing aids and FM systems. Currently he is licensed to practice audiology and fit hearing aids in British Columbia by the College of Speech and Hearing Health Professionals of British Columbia (CSHBC). He holds certification in cerumen management and frequently mentors others in this area. Dan is an active member of Speech and Hearing BC and Speech & Audiology Canada (SAC) and holds SAC certification in Audiology.

Registration Fees

Early Bird Price (until April 13, 2023) Regular Price
SAC / ASHA Member $300 $375
Non-Member $425 $500

Registration deadline: April 27, 2023 – 12:00 midnight (ET)


SAC members must sign in at the top of the registration page to receive the member rate.

There is a maximum of 36 spots for this workshop.

You will be assigned to the morning or afternoon time slot closer to the course.

ASHA Members:

  • Are required to provide proof of membership.
  • Please contact Bev Cooper prior to registering for more information.

Cancellation Policy

  • An administration fee of $75.00 will apply to all refunds.
  • Requests for refunds must be received by April 13, 2023.
  • No refunds after April 13, 2023.
  • Please email Bev Cooper to request a refund.


This workshop is eligible for 7 SAC CEEs.

Online Access

You will receive your login information for the online theory portion in a couple days. 


Marriott Downtown at CF Toronto Eaton Centre

525 Bay Street

Toronto, Ontario, M5G 2L2